Guest Suite The Apartment No. 24 West End Terrace

We are sorry but due to the layout and period of the house we cannot accommodate wheelchair users and the infirm may find negotiating the stairs a problem.

Accessibility:
Wide entrances are at least 32"" (81cm).

Getting inside:
Well-lit path to front entrance
Wide front entrance for guests

Bedroom:
No stairs or steps to enter
Wide entrance
Accessible-height bed

Bathroom:
No stairs or steps to enter

Common areas:
Wide entryway

Basic Equipment:
Wireless Internet: Continuous access in the property
Ethernet Connection
TV
Dryer: In the kitchen free or for a fee
Washer: In the kitchen, free
Iron
Heating: Central heating

Essential Amenities:
Towels, bed sheets, soap, and toilet paper
Hot water

Infant Facilities:
High chair
Travel cot
Stair gates

Facilities:
Private off street parking space located at rear of house
Dining
Kitchen: Space where guests can cook their own meals
Coffee maker

Cooking Facilities:
Pots and pans, oil, salt and pepper
Dishes and cutlery
Dishwasher
Microwave
Fridge Freezer
Oven
Hob

Guest access:
Lockbox
Private entrance
Separate street or building entrance

Logistics:
Luggage drop off allowed
For guests' convenience when they have an early arrival or a late departure

Long term stays allowed:
Yes

Bedroom and Bathroom:
Hangers
Bed linens
Extra pillows and blankets
Hair dryer
Shampoo
Conditioner
Body wash
Hand wash

Outdoor:
Patio located at front of property

Safety Equipment:
Fire extinguisher
Carbon monoxide detector
Smoke detector
First aid kit

Master Bedroom: ensuite bathroom with walk in shower, W/C, wash basin, mirror and a medicine cabinet.

Master Bedroom (Ground floor) 1 X King bed

Beds:
Sleeps 2 people as follows:
Ground Floor: Master Bedroom with King bed and en-suite

Guests are sure to sleep well on luxury high performance mattresses with quality linen and bedding.

Enjoy fluffy white towels and a high standard of interior decor.

Children and babies are welcome.
The house is equipped with baby/child friendly items including safety gates, high chairs and travel cots.

Please let us know in advance if you would like us to provide safety gates, high chairs and travel cots.

Baby Friendly:
We will supply a cot, high chair and safety gates on request.

OUR NEW CLEANING PROCEDURES FOR COVID-19

Our cleaning staff are the first people to access the property after a guest has stayed, so we first need to make sure that they are safe from infection.

We keep up to date with information by recognised health organisations The World Health Organisation and the NHS so we can keep ourselves updated with how the disease is spread and effectively protect our cleaners and our guests at all times.

Our cleaning staff wear disposable gloves throughout a whole property clean as well as taking all the steps below to help slow down and prevent the spread of COVID-19 within our properties.

1. Our priority is safety, not efficiency.

2. Using disinfectant, our cleaners wipe down high touch points such as light switches, lamps, cupboard handles, door handles, window latches, banisters, remote controls, and thermostats as it is extremely likely that a previous guest touched these points during their stay.

3. We put all cutlery, crockery and cooking implements through the dishwasher again whether it has been used or not. This limits cross infection from touching items even if they weren’t used.

4. We continue to disinfect high-contamination sites such as the toilet, basin, shower and bath, and rubbish bin and any toilet brushes.

5. We make sure all cleaning staff wipe down all appliances, electronics, and amenities that are provided such as the kettle, iron, vacuum cleaner, hairdryer etc. as it is possible the previous guest has touched these.

6. All soap dispensers, bathroom toiletries, cleaning products and equipment or other items that are for guest use are wiped down and disinfected or replaced with new.

7. Between each guest we launder all guest linens and towels whether they were used or not as again this minimises the risk of cross infection.

8. Just before our cleaner leaves the property they re disinfect the door handles and all entry methods (lock box keypad, sets of keys etc.)

9. During these exceptional times our cleaners are expected to take extra time to clean each property and disinfect thoroughly between guests.

10. Our cleaners are thoughtful about what might need to be disinfected and cleaned at the property as they are aware our guests are counting on them to prevent infection – and that their work is of a high value, especially in these times.

Guests will solely have access to the guest suite.

The house is fully serviced and will be cleaned weekly, with a change of linen and towels included.
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Bin day is every Thursday with alternate recycling and grey bins. Composting waste collection on the same day as the grey household waste bin. All bins are stored in the front garden.

We are available to help via phone calls, text, messages and emails.

If travelling by car please be aware that there are no allocated parking spaces and there is 1 on street parking permit.

Luckily there is other parking within easy walking distance of the property.

The most convenient parking Tower Street Car Park (walking 2 min, 0.1 mile via Tower St mostly flat)
Paid parking charges between 08:00 and 18:00
Free to park between 18:00 and 08:00 and on Sundays and Bank holidays.

Household necessities such as toiletries, towels, bin liners, dishwasher tablets, clothes washing liquid, tea and coffee are provided enabling guests to make themselves at home and travel light.

Towels and linen are provided.
A mixture of top quality fibre and feather bedding is in place to accommodate all preferences.

Free Wifi is available as well as a smart TV in the living room with DVD player.

The dining room table provides space for visitors who work from home.